AI for fitness and wellness
Systems for the front desk and the member's week.
What repeats
Classes, members, the same messages
A gym, a yoga room or a wellness centre lives on people coming back, and much of the work is keeping them in touch.
- Class and session bookings, changes and cancellations.
- Waiting lists, and the spot that opens an hour before.
- The same questions about timetables, prices, trial sessions and freezing a membership.
- New enquiries to answer and invite in for a first visit.
- Memberships that lapse, and regulars who stop coming.
What we build
On the floor, not the phone
Each system fits your place and answers the messages while your team runs the classes. A person approves anything that cannot be taken back.
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Bookings
Sessions are made, moved and cancelled from messages, and a freed spot goes to the waiting list. For example, when a member drops out of the evening class, the next in line is offered the place.
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Member questions
Regulars and newcomers get answers about timetables, passes and trial sessions in your own words. Anything about an injury or a health condition goes to a trainer or therapist, with the conversation attached.
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Renewals and check-ins
A reminder goes out before a membership ends, and someone who has not been in for a while hears from you. Each note is drafted in your voice, and you decide what is sent.
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Posts
Proofloop, our content engine, reads what performs for fitness and wellness, works out why, and writes your next ones in your voice.
How it starts
First, the way people find you
The AI Audit looks at how they book and renew, spots what your team repeats, lists the software you pay for, and ranks what to build.
Before anything is built, we agree with you what the system may see of a member's details.
A fixed fee for the build, agreed before it starts, then a monthly one while we operate and maintain it, with a record of each run.
Start with one task
Tell us which message your desk sends most.